Youssef Zaarour

Youssef Zaarour [co-founder]

  • Current roles:
  • Previous roles:
    • Principle Independent Consultant at City of Toronto & Region of Peel Municipality, Ontario Canada
    • Principle Consultant, Engagement Manager and Industry Leader at IBM Global Services Americas & Middle East (MENA)
    • Consultant at Fujitsu Consulting Services Americas / DMR Conseil
  • Expertise: Management consulting & ICT Advisory Services:
    • ICT & Business Strategy,  ICT planning-sourcing-transformation-governance, eGovernment, Business process management & re engineering, Project & program management, PMO set up, Change management, Risk management, Training, Organizational Restructuring, IT implementations (infrastructure, Middleware, Hardware & applications)and Strategic outsourcing (BTO,BPO).
  • Publications: Articles in business magazines. Editor in chief of Steps Municipal Newsletter & New Media article writer(distributed both online & in print to 5000 households). Municipal publications in the news.  Presenter and panel member at the InfoPro Lebanon Opportunities Business Forum ‘A new generation of economic leadership’ on Process reengineering
  • Public speaking events: Presenter & panel member @ Economic & business management leaders forum.
  • Industry experience: financial services, retail, logistics, manufacturing, travel & transportation, public sector (local & federal Governments) in Canada, UAE, Middle East and Lebanon.
  • Professional certifications: PMP certified (pmi.org), IPMF certified (ciscoinstitute.net), IBM PM Certified (ibm.com)
  • Professional contributions: Business Exchange @ Bloomberg Business Week
  • Education: High School: Saint Joseph School, Bachelor in Commerce: Notre Dame University, Grad program in Project Management: McGill University. Currently enrolled in Conflict Resolution executing training: P2PU
  • Lived & worked: Lebanon, Dubai, Montreal, Toronto
  • Valid enhanced security reliability clearance by Government of Canada
  • Other languages: English, French, Spanish (un poco)
  • email me: joseph[at]zaarour.ME

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